SMS Terms & Conditions
Effective August 3, 2026
These terms apply to text messages sent by Harris Technology Services Inc. (“HTS,” “we,” “us”) to mobile numbers you have provided to us.
What we send
If you opt in, we send text messages about your service with us — support ticket updates, appointment and technician arrival notifications, and account notices. We do not send marketing or promotional text messages under this program.
How you opt in
We only text you if you have given express written consent by checking the SMS consent box on one of our forms and providing your mobile number in the same step. Consent is never a condition of purchase or of receiving support, and we will never add your number to this program because you called us, emailed us, or appear in our records.
Message frequency
Message frequency varies and depends on your activity with us — for example, how many support tickets or appointments you have open. Messages are recurring.
Cost
Message and data rates may apply. HTS does not charge for these messages, but your mobile carrier may. Check your plan for details.
How to opt out
Reply STOP to any message at any time. We will send one confirmation and then stop sending messages to that number. You may also reply STOPALL, UNSUBSCRIBE, CANCEL, END or QUIT, or contact us using the details below.
Opting out of text messages does not affect your service, your support tickets, or any other way we communicate with you.
If you opt out and later want messages again, reply START or opt in again on one of our forms.
How to get help
Reply HELP to any message, email support@hts.pro, or call 1-877-877-2508.
Quiet hours
We send messages between 8:00 AM and 9:00 PM in your local time.
Carriers and delivery
Message delivery depends on your mobile carrier and is not guaranteed. Carriers are not liable for delayed or undelivered messages. Supported carriers may change without notice.
Your information
We use your mobile number to send the messages described above and to record your consent. We do not sell your mobile number, and we do not share it with third parties for their own marketing. Our handling of your information is described in our Privacy Policy.
We keep a record of when you gave consent, the wording you were shown, and when you opted out, so we can demonstrate that we contacted you only with your permission.
Changes
We may update these terms. Material changes will be reflected by a new effective date above.
Contact
Harris Technology Services Inc.
991 S Bolmar Street, West Chester, PA 19382
support@hts.pro
1-877-877-2508